Proud to be part of our clients success.
Despite the uncertainty this year, we are proud to have supported our clients to remain on track to achieve and exceed their sales objectives.
We’ve spent the last 30 years supporting business leaders across industry to increase their sales revenues and achieve their strategic growth ambitions through a proven and successful approach to inside sales and digital marketing.
Our specialist team understand how to engage different types of customers across industry, however complex or technical, and have the industry knowledge to build lasting relationships.
We are honoured to have supported a wide range of very different businesses, with different propositions and different types of clients, in the public and private sector, globally. We are proud to share some of our most recent success stories which we use as the basis to help our other customers prosper.
Identifying over £1.9m in new sales for a leading utility specialist in 12 months
Our client required a specialist sales partner to complement the sales activity of their Business Development teams to achieve individual site sales targets. During the last 12 months we have supported them to generate over £1.6m in new commercial customer sales across 3 individual sites. With a dedicated team of 2 Business Development Specialists and combining a proven digital marketing engagement programme, we successfully identified a pipeline of 687 qualified new business opportunities to complement their overall growth aspirations.
Supporting a luxury clothing retailer to increase online sales by 240%
Previously using WooCommerce to manage online sales for the last 10 years, Prospect Connect initially supported this retailer to drive online sales through a targeted social media programme. After successfully providing complementary sales of £10-20k per month, which provided a 14X ROI on their investment, we advised a website redesign and migration to Shopify to improve the customer journey and reposition their luxury product range, subsequently increasing monthly sales by 240% in the first month after launch.
Generating £800,000 in new online sales for a furniture retailer in 18 weeks
After working with this customer for over 5 years to generate high volumes of footfall into their 3 UK stores, we reacted to the government lockdown of retail stores to create an alternative online sales channel. Through intelligently combining our proven method of online sales generation through social media, email and online advertising with a high converting website, we we’re able to quickly recover their sales aspirations and provide them an alternative income stream to grow their business.
Supporting a Water Infrastructure Solution Provider to recover over £1.2m in 8 weeks
After working with this client for the last 4 years to complement sales performance and educate their customer base on water compliance, we further supported this valued client through the Covid-19 pandemic to recover outstanding debts from their customers dating back to 2017. Taking a recovery through service approach, we engaged directly with these customers and during an 8 week programme with 1 dedicated customer resolution specialist, we were successfully able to recover over £1.2m of monies owed.
Supporting a leading hospitality company to reactivate 2371 customers in 6 months
Partnering with a leading hospitality company we delivered a 120 day campaign to engage with commercial accounts that had not booked with them in over 12 months. Through a sales through service approach to account management and dedicated customer service we successfully generated 2371 rebookings from these customers, delivering over £1.1m in initial revenue in 3 months. This was an initial 26X return on investment which continues to grow as further bookings are placed by reactivated customers.
Supporting an international rug manufacturer to generate €90m in sales
During a 60 day campaign with 1 dedicated International Business Development Specialist we were required to engage with Senior Buyers and Purchasing Directors in large retailers across Europe. Combining quality telemarketing with intelligent social media programmes and email marketing automation we successfully generated 34 premium appointments with our clients “wish list” retailers worth in excess of €90m, whilst establishing a significant pipeline of opportunity in the database for long term growth.