Optimised sales, lead generation and digital marketing solutions for every stage of your customer journey.
Engage your customers through expertly-tailored integrated marketing campaigns. As a trusted partner to business leaders across industry, we design and deliver effective programmes that optimise your sales proposition. Our multi-talented team is driven by over 30 years of experience, business insight and a proven approach to help you achieve your sales goals and growth objectives.
Complementary or fully managed.
Successful alone. Powerful together.
From the data science of identifying prospective customers to lead generation, appointment setting through to onboarding, account management and aftercare we offer a fully integrated solution to optimise sales impact and revenue.
Data science is a key element to our success across industry. Through a combination of data analysis and artificial intelligence, every database that we create, manage and enhance provides the platform for optimised sales performance and a sustainable pipeline for long term growth.
Our established Business Development and Digital Experts complement your internal sales function or become it, identifying new prospects and converting them into qualified opportunities through a multi-channel approach to outbound sales and lead generation.
All of our digital marketing campaigns are driven by a combination of successful algorithms, time-tested, proven digital tactics and industry knowledge to give you peace of mind and the confidence that together, we can achieve and exceed your sales and marketing goals.
Whilst we identify new sales opportunities, we help our clients grow and maximise customer value by continuing to nurture existing relationships. We understand that the key to maximising your return on investment is to ensure that each element of your customer lifecycle is optimised.
To extend our added value services even further we are proud to be launching an end to end fulfillment solution in January 2021 in collaboration with our logistics and distribution partners. This extends our solution beyond customer discovery and sales performance to optimising the entire customer journey for our clients who provide products to both businesses and consumers.
Identifying over £1.9m in new sales for a leading utility specialist in 12 months
Our client required a specialist sales partner to complement the sales activity of their Business Development teams to achieve individual site sales targets. During the last 12 months we have supported them to generate over £1.6m in new commercial customer sales across 3 individual sites. With a dedicated team of 2 Business Development Specialists and combining a proven digital marketing engagement programme, we successfully identified a pipeline of 687 qualified new business opportunities to complement their overall growth aspirations.
Supporting a luxury clothing retailer to increase online sales by 240%
Previously using WooCommerce to manage online sales for the last 10 years, Prospect Connect initially supported this retailer to drive online sales through a targeted social media programme. After successfully providing complementary sales of £10-20k per month, which provided a 14X ROI on their investment, we advised a website redesign and migration to Shopify to improve the customer journey and reposition their luxury product range, subsequently increasing monthly sales by 240% in the first month after launch.
Generating £800,000 in new online sales for a furniture retailer in 18 weeks
After working with this customer for over 5 years to generate high volumes of footfall into their 3 UK stores, we reacted to the government lockdown resulting in retail store closures to create an alternative income channel, online. Through intelligently combining our proven method of online sales generation through social media, email and online advertising with a high converting website, we we’re able to quickly recover their sales performance and provide them with an alternative income stream to continue to grow their business.
Supporting a Water Infrastructure Solution Provider to recover over £1.2m in 8 weeks
After working with this client for the last 4 years to complement sales performance and educate their customer base on water compliance, we further supported this valued client through the Covid-19 pandemic to recover outstanding debts from their customers dating back to 2017. Taking a recovery through service approach, we engaged directly with these customers and during an 8 week programme with 1 dedicated customer resolution specialist, we were successfully able to recover over £1.2m of monies owed.
Supporting a leading hospitality company to reactivate 2371 customers in 6 months
Partnering with a leading hospitality company we delivered a 120 day campaign to engage with commercial accounts that had not booked with them in over 12 months. Through a sales through service approach to account management and dedicated customer service we successfully generated 2371 rebookings from these customers, delivering over £1.1m in initial revenue in 3 months. This was an initial 26X return on investment which continues to grow as further bookings are placed by reactivated customers.
Supporting an international rug manufacturer to generate €90m in sales
During a 60 day campaign with 1 dedicated International Business Development Specialist we were required to engage with Senior Buyers and Purchasing Directors in large retailers across Europe. Combining quality telemarketing with intelligent social media programmes and email marketing automation we successfully generated 34 premium appointments with our clients “wish list” retailers worth in excess of €90m, whilst establishing a significant pipeline of opportunity in the database for long term growth.